What are your credentials?
We have been buying and selling fine watches on line since 1995. Our web site, Watchseller.com, was established in 1996. We are members of both the International Watch & Jewelry Guild (IWJG) and the National Association of Watch and Clock Collectors (NAWCC). If you are hesitant to purchase from an internet dealer, please ask us for a list of our unsolicited references.
Do you sell “replica watches”?
Every item we sell is authentic. We do not sell any replica watches.
Do the watches you sell have intact serial numbers?
In the past, some internet watch dealers have removed the serial number from the case of watches that they sell to make it difficult for the manufacturer to trace the sources of these watches. Although this is rarely an issue today, we do not now and have never purchased or sold watches defaced in this manner.
Do you own the watches you sell?
Every watch we sell is in our physical inventory. We never have watches “drop shipped” by other dealers. Although we do own the great majority of the watches we sell, we occasionally do sell watches on consignment. Those watches are in our stock and are evaluated in the same manner as those we have purchased.
Why do some of your prices seem “too good to be true”?
We purchase preowned watches from individuals collectors and obtain new watches as overstocks and close outs from dealers whom we trust. We sell all watches with a small profit margin and pass savings on to our customers.
Can you supply detailed close up images of your watches?
If you click on the picture of any watch, it will enlarge considerably to show a close up, detailed image. We take every effort to supply the best images possible. Each image is the actual item offered for sale, unless it is a new, unworn item of which we have multiple samples.
What do your watch measurements mean?
We measure each watch with a micrometer and include this information in the description of each watch. These measurements occasionally differ from published measurements. For round watches we supply the diameter (not including the crown or pushers) and thickness of the case. Dimensions of rectangular or tonneau shaped watches are length (including the lugs), width, and thickness. All quoted dimensions are in millimeters.
Are your watches checked for water resistance?
Our watches are not pressure tested and are not guaranteed to be water resistant. Even if it is rated as water resistant, we suggest avoiding unnecessary water exposure of any luxury watch. Because of issues with heat and soap exposure, watches should not be used in a sauna, hot tub, bath, or shower.
Do you purchase watches?
The Watchseller is always looking for clean, high quality watches. If you have a watch to sell, please phone or email us with the details. For many newer watches, our offering price will be about 30% to 40% of the manufacturer’s recommended list price (MSRP). Some watches, like Rolex and Panerai, may bring more, and others, such as Girard Perregaux, may command lower prices on the resale market. Please understand that there are brands and models that we cannot purchase. Because of issues with the US Customs Service, we regret that we cannot purchase watches from outside the US. We pledge to treat you fairly.
Do you consider offers for your watches?
While we consider our prices to be very competitive, we endeavor to be flexible with our clients whenever possible.
Do you have a store where I can see your merchandise?
The Watchseller is an internet based business. We do not have a secure location to display our watches.
Do you have a layaway plan?
With a firm commitment to purchase, we can hold a watch for you for five to seven days. After numerous problems in the past, we have stopped doing longer term layaway’s.
How can I be sure my purchase will arrive undamaged?
Our shipping department takes great care to pack our merchandise for shipment in a manner that will prevent any possible damage to your purchase. Each item is carefully packed by our experienced personnel. All shipments are insured for full value, and an adult signature is required for receipt of the package.
Do your watches come with boxes and papers?
Because our customers prefer to purchase watches with boxes and papers, we attempt to purchase watches with these accessories. Occasionally, an attractive watch is offered to us without these items. The description of each watch on our web site clearly states which items accompany each watch.
Do you service watches before offering them for sale?
Our in house watchmaker carefully examines each watch at the time of purchase. We only buy watches that function properly and maintain accurate time. The timing of each watch is checked on a watchmaker’s timing machine, and the results of this testing are includes in the description of the item. Cosmetic detailing and servicing are carried out, if necessary. If a watch has been recently serviced, that information will be seen in the posting.
How old is the watch that you are selling?
If we have documentation of the age of any watch, that information will be included in the description. In the event that we do not have dated paperwork for a watch, we cannot give precise information on the age of the item.