The Watchseller does not distribute our customers’ information to any third parties for any reason. All customer information is maintained in a secure manner
If you wish to purchase any item, please notify us by phone or email. The item will be placed on hold, pending receipt of payment. Although we cannot accept payment by on line services such as Paypal, all items may be purchased by prepayment with credit card (Visa, Mastercard, or American Express), cashiers check, money order, or bank wire transfer. For international orders we can only accept payment by bank wire transfer. Our three day return privilege still applies on any and all returns. There will, however, be a five percent restocking fee on any item purchased with a credit card and subsequently returned. There will be no restocking fee on returns associated with other payment methods.
To prevent fraud, we can only ship purchases to the billing address of your credit card. To receive your purchase at an address different from your billing address you will be required to have an alternate shipping address on file with your credit card company. This is a very easy process that should take only a few minutes. Call your bank customer service telephone number, which should be on the back of your credit card. Request that the customer service representative add an “alternate shipping address to file” and give them the address to which you would like to have us ship your watch. Please contact us if you want any further explanation of this process.
All watches are sold with an unconditional three day return privilege to give purchasers the opportunity to reassure themselves of the authenticity and condition of watches purchased. (This return option cannot be offered on international sales due to issues with the US Customs Service.) The purchase price, less shipping costs and restocking fee, if applicable, will be refunded upon receipt of the watch in the same condition it was shipped to the purchaser. If there is evidence that a watch as been worn, any links removed from the bracelet, or any protective plastic removed from the watch, a ten to twenty percent restocking fee will be charged. If the watch case has been opened, the return privilege is void. No other warranty is provided, or implied, unless so stated in the posting. Three days after the buyer receives the watch, all sales are final.
If you have any questions or concerns, please do not hesitate to contact us. We are committed to excellent customer service and will do our best to resolve any issues.
Pennsylvania residents must add 6% sales tax or provide a tax resale certificate. All shipments outside of Pennsylvania are exempt from sales tax. Purchasers outside of the US are responsible for taxes or customs charges assesses by the inbound country. Please check with your local customs for duties and tax information. We do not have any particulars on charges by individual countries.
Shipping Rates (US Orders)
We use FedEx for shipments to addresses in the US and Canada. An adult signature is required for receipt of all packages. Shipping charges in the US are based on the weight and value of the item shipped, usually $35 to $40 by FedEx Two Day (two business days) or $60 to $75 if you prefer FedEx Priority Overnight (one business day) Delivery. All shipments are insured for the full purchase price of the item. In the event of a return, shipping fees are not refundable.
Due to the difficulty of credit card verification and identification on international purchases, The Watchseller does not accept credit cards for purchases outside the United States. We will accept only bank wire transfers for these transactions. We will be pleased to supply our banking information in response to your inquiry. International shipments are made by International Priority Mail and cost $50 to $100, depending on the weigh and value of the item. Please note that we are not responsible for additional costs, such as customs, duties, VAT, taxes, etc. Since customs policies vary widely from country to country, we urge our international customers to contact their local customs office for an estimate before ordering. Please note that we must declare the full value that you paid for your watch on the shipment. We cannot falsify customs declarations. The amount of insurance coverage available varies depending on the country to which an item is shipped. We can only ship to those countries to which watches can be insured for full value. Please contact us for more information.
We do not have sources to obtain particular items. We do maintain a request list. If the item you desire is not posted for sale on our web site, we would be pleased to place your name on our request list and will notify you if we obtain the item you have requested.
Grading of Watches
Because we find numerical grading scales to be excessively subjective, we use a descriptive grading scale and attempt to reveal any flaw we find, no matter how minor. In order to avoid disappointments, we prefer to underestimate the condition of the watches we sell. Because of the subjective nature of the evaluation of watch condition, not all observers will agree with our appraisal. Please review the grading scale that we use:
Like New: A pre-owned watch that has been worn and is in perfect condition.
Mint: A pre-owned watch that is in very nearly perfect condition. Minimal wear may be visible with a loupe. The watch maintains excellent time, and any complications function properly.
Near Mint: This watch shows signs of rare careful wear. Only very superficial scratches, visible to the naked eye, are present on the case, bezel, bracelet or buckle. A strap should show evidence of light use; it may be curved or creased, but not stained. The watch maintains excellent time, and any complications function properly.
Excellent: Evidence of use may be visible to the naked eye. Any scratches are light, but more numerous than on a watch classified as near mint. No dents or dings are present, and any bracelet shows only mild scuffs. Strap shows use and may be minimally stained on its inner surface only. The watch maintains excellent time, and any complications function properly.
Very Good: The watch demonstrates the usual wear expected by a careful owner who wore the watch frequently. Scratches are evident, but no deep dents or dings are present. A strap may show significant wear or staining. The watch maintains excellent time, and any complications function properly.
Good: The watch shows evidence of frequent use. It may have numerous small dings or scratches. The watch maintains excellent time, and any complications function properly.
Fair: Showing evidence of frequent use, with deep scratches or dents, probably requiring service or restoration to be usable. We rarely offer watches in this condition.